|
NYU receives CaseTrust Accreditation
English
|
Grievance Policy The redress of grievances procedure of the School is as follows:
A student who has a grievance against any member of staff should resolve it informally with the person concerned. If this is not possible, a written complaint should be addressed to the principal.
In the event that the student and the School are unable to resolve a dispute within 21 days, the dispute willl be referred to the CASE Mediation Centre for mediation prior to instituting any legal action or proceedings.
All grievances will be treated with the strictest confidentiality. Students will not be penalised for making a complaint.
Feedback or grievance channels will be widely publicised to facilitate access to the grievance resolution process.
|
